Professional Services Automation
Professional Services Automation (frequently abbreviated to PSA) is software designed for professional services organizations, such as consultants and IT services organizations.
PSA software is used to manage the delivery of client projects, and the resources which are required for those projects, such as skilled personnel and equipment. Typically, functions include project management and documentation, time recording, billing, and reporting.
Many PSA systems are integrated with accounting, Customer Relationship Management (CRM) systems and payroll systems. Those familiar with ERP software may like to think of PSA as an ERP system for a services organization.
Related Force Integration Articles
Going Green with SaaS
I attended an event Saturday night for Acterra, an organization promoting environmental sustainability in the Bay Area that my wife is involved with. The Prius count in the parking lot was exceptionally high, and the vegan menu was a bit of a...
Read more about Going Green with SaaS...
Social Networking - Not Facbook
List of most popular social networking sites that are free to join and enable you to connect online with members of your interest. Facebook and MySpace may be the hottest social networking sites around but there’re so many other online social...
Read more about Social Networking - Not Facbook...